Category: Biz News
Business Lesson #58 – Help your employees make better decisions. Remove all restrooms
Periodically Glossy News asks me to don my business consultant hat (a stylish Italian grey fedora) to share innovative business strategies to grow your business and improve your employees’ productivity. As a sought-after business process improvement expert and author of…
Why grow your business when you can optimize your real-time ROI yield
I’ve spent the better part of the past 25 years (and the worse part as well) in sales and marketing. One thing that has always impressed me in checking out the marketing collateral and the web sites of the major…
Guy Who Sort of Looks Like Stephen King Makes Extra Cash Brooding in Corner at Corporate Events
BOSTON—The employees of Boston Consulting Group were treated to a special guest at the latest corporate event held by the renowned management consulting firm. It was only within the first few moments of the evening that those lucky enough to…
Report Finds That Friday Just Needs to Hurry Up and Get Here Already
UNITED STATES – According to an unconfirmed report, Friday – the day generally considered to be the end of the work week – just cannot get here damn-near quick enough. Even though the day of Friday – like every other…
Business Lesson #61: Hug your way to business success
Welcome to installment #61 in Glossy News’ periodic series of business lessons on how you can take your business to never-before-imagined levels of success by taking a coxswain course sunshine coast. In this challenging economy, companies are forced to do…
Walmart Introduces New Signage to Help Customers Locate Existing Signage
INDIANAPOLIS – Retail giant Walmart has rolled out a brand new idea to install helpful signage to guide customers in the direction of existing signage. The plan, which was tested across select national stores yesterday, is viewed as a solution…
Major banks agree to principle reduction, lower interest
U.S. homeowners struggling to make payments on mortgages worth as much as three times the value of their home were astonished to learn that their banks had decided to offer principle reduction and lower interest. “We’ve been negotiating for years…
Indiana Man Fired for Violating Company Policy, Secretary
INDIANAPOLIS – An inner city accounting firm has terminated the contract of one of its senior staff members after it was discovered that the 39-year-old had violated both the terms of his contract and the company’s female secretary. Michael Joyner…
Business Lesson #83: What to do when your customers complain
Corporations do a lot of things well, but one thing that some of them could use a little help with is how to say I’m sorry when they screw up. Historically, like George Bush, most companies are not very good…
Business Lesson #84 – How to write an apology letter to upset customers
Last week, we talked about how to handle situations when your customers complain about a product defect, such as, “How come when I use your curling iron, it turns causes my hair to evaporate?” Of course the best policy is…