Author: Tim Jones
TGIT – Thank God It’s Tuesday
Last November and December, I experienced some shortened work weeks thanks to the Thanksgiving and Christmas holidays. Both holidays were preceded by shortened three-day work weeks, so I had to be extremely focused, making efficient use of every minute of…
The secret to happiness: Always remain twenty-three
Great news for all of you who have passed the big 50 milestone and are depressed that the best part of life may have passed you by. It has, of course, but be patient. In just 19 years you’ll feel…
So you think you know Canada, eh? Seven myths about our neighbors to the north
The United States shares a border with its neighbor to the north, Canada, that’s 5,525 miles long – or if you happen to be Canadian, that’s 8,891 kilometers – not that anybody really uses kilometers, mind you. Did you know…
Business Lesson #58 – Help your employees make better decisions. Remove all restrooms
Periodically Glossy News asks me to don my business consultant hat (a stylish Italian grey fedora) to share innovative business strategies to grow your business and improve your employees’ productivity. As a sought-after business process improvement expert and author of…
Why grow your business when you can optimize your real-time ROI yield
I’ve spent the better part of the past 25 years (and the worse part as well) in sales and marketing. One thing that has always impressed me in checking out the marketing collateral and the web sites of the major…
Business Lesson #61: Hug your way to business success
Welcome to installment #61 in Glossy News’ periodic series of business lessons on how you can take your business to never-before-imagined levels of success by taking a coxswain course sunshine coast. In this challenging economy, companies are forced to do…
Business Lesson #83: What to do when your customers complain
Corporations do a lot of things well, but one thing that some of them could use a little help with is how to say I’m sorry when they screw up. Historically, like George Bush, most companies are not very good…
Important Health Safety Warning: These Foods Will Kill You
It seems every week there is a new research study about yet another popular food staple that has been linked to cancer or heart disease. It can all be very confusing. First they tell you that grape juice is a…
Myth-busting website Snopes.com revealed to be a hoax – according to Snopes.com
Visit Snopes.com, the myth-busting web site and you will discover something new every time. And in most cases, what you’ll discover is that a lot of things you always thought were true were in fact LIES! For example, just last…
Business Lesson #84 – How to write an apology letter to upset customers
Last week, we talked about how to handle situations when your customers complain about a product defect, such as, “How come when I use your curling iron, it turns causes my hair to evaporate?” Of course the best policy is…