Your service is lacking, your customer care is almost completely absent, and your attention to customers like me who have paid you ten-fold the cost of domain registration ($35 bucks a year, come on, get real!) I have only one thing to say… buh bye now.
There are many domain registrars out there that are less expensive, most of whom offer superior support. These guys are monumental jokes at best, and Ive seen a lackluster monument or two in my time. Given the choice, avoid Hostway whatever you do.
Clowns, dude. Complete and total clowns.
(Lost two domains through them years ago, but today it’s all about the fact that they should have my billing info on file, and I can’t even reach a real human being to confirm it… with what they charge, there’s simply no excuse for this.)